did not work

Hi @salvig67,

Did you get any messages while downloading the shipping label?

No message just a blank page. Sorry I could not have been more help

Hi @salvig67,

Update the latest version of the plugin 2.1.5. Check it and let me know still the issue persists.

Yes sir that did the trick. this will hold us over until we have to get the premium when the company takes flight.

Thank you I will favorite and rate appropriately you are quick to respond great developer thank you.

I have exact same issue?? Using latest version of WordPress and your basic plugin v 2.1.8

Can you advise?

Thanks

Hi @designbyoomph,

Please make sure you have the ship from address filled in the plugin settings general,

If you still face issues please attach a screen shot order page and the label as well.

Hello there, all these details uou mentions are filled in correctly and it still shows a blank screen?? I have taken a screen shot as you requested but I see no facility on here to upload these? Please advise?

I have also disabled every single plugin apart from yours and the woocommerce plugin and it still shows as a blank screen.

Thanks.

Hi,

You can upload the screen shots here and share the screen shot links.

Please get a screenshot of the label, and the shipping label settings page, and also the general settings page.

https://snag.gy/7dGX2y.jpg

https://snag.gy/JyHiP8.jpg

Hi,

Can you add the address line 2 address for test and see if it works,

If you still face issue please raise a ticket here with your site admin credentials so that our developers can have a look.

Hi there, unfortunately that did not work either.

Hi,

Hope you have raised a ticket in the link I provided in the previous reply.

Please do provide the relevant information in the ticket.

• This reply was modified 7 years, 1 month ago by xadapter.

Yes, support ticket sent, thanks.