Did the latest update of the pro plugin and no longer works

  • I just did the latest update for the pro version and the plugin no longer works. The image gallery on the single product page gets stuck on a spinning wheel. The gallery only re-appears when the plugin is deactivated. Disappointing.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @tia44oth,

    We are sorry for the inconvenience.

    We have identified the issue and have released a new version of the plugin, which includes the necessary fix. We kindly request that you update the plugin to the latest version.

    We are hopeful that this update will resolve the issue. Your prompt attention to updating the plugin and informing us of its functionality is greatly appreciated. If the issues get resolved, it would be great if you could consider updating your review.

    Since you are a Pro user, feel free to contact us here if you need further assistance. Thank you for your understanding and cooperation.

    Have a nice day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @tia44oth,

    Hope you are doing great today!

    We’ve quickly taken the necessary steps and released a new version of the plugin with the highest priority. We would be grateful if you could test the latest version and check if the issues are resolved.

    Look forward to hearing from you soon.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Did the latest update of the pro plugin and no longer works’ is closed to new replies.