• Anonymous User 20220824

    (@anonymized-20220824)


    Admin can still add products, but the page just stopped loading after a vendor presses the button “draft” or “submit”. I checked the vendor abilities, everything seems to be ok. Could anyone please help? Thanks.

    • This topic was modified 2 years, 10 months ago by Anonymous User 20220824.
Viewing 8 replies - 1 through 8 (of 8 total)
  • I have the same problem on my website after the last update of WordPress.

    Plugin Author WC Lovers

    (@wclovers)

    but the page just stopped loading after a vendor presses the button “draft” or “submit”.

    Possibly some error happening, please check from WooCommerce error log and Google Chrome browser console.

    Thread Starter Anonymous User 20220824

    (@anonymized-20220824)

    No WooCommerce errors logged. I used Safari mobile ios 15.2.1 & 15.3

    Thread Starter Anonymous User 20220824

    (@anonymized-20220824)

    By the way, checkboxes for virtual and downloadable products under “simple products” were preloaded and shown to the vendor in the beginning when the “add product” page is getting loaded, although I disabled “simple products” for vendors and only left them the option for “variable products”. I thought that “simple products” might be mandatory, but even I granted “simple products” to vendors once again, the problem is still there. Also checked possibilities of updating browser, theme or possible conflict with other plugins like Dokan, but nothing made the problem go away. Perhaps it is the compatibility problem with new versions of WordPress?

    Thread Starter Anonymous User 20220824

    (@anonymized-20220824)

    The problem was found under WordPress 5.8 and I updated to 5.9, and it is still there.

    Thread Starter Anonymous User 20220824

    (@anonymized-20220824)

    just get errors logged through Google Chrome:

    https://islets.co/home/%f0%9f%8f%9d-store-management/products/
    WARNINGjQuery.Deferred exception: r.getClientRects is not a function. (In 'r.getClientRects()', 'r.getClientRects' is undefined) offset@https://islets.co/home/lib/js/jquery/jquery.min.js:2:86015
    @https://islets.co/home/core/modules/35acb6ef1d/assets/js/min/wcfm-script-core.js:1:43858
    @https://islets.co/home/core/modules/35acb6ef1d/assets/js/min/wcfm-script-core.js:1:19336
    @https://islets.co/home/core/modules/35acb6ef1d/assets/js/min/wcfm-script-core.js:1:22258
    @https://islets.co/home/core/modules/35acb6ef1d/assets/js/min/wcfm-script-core.js:1:12625
    e@https://islets.co/home/lib/js/jquery/jquery.min.js:2:30043
    @https://islets.co/home/lib/js/jquery/jquery.min.js:2:30341

    Hi,
    The problem comes from the wordfence plugin. once deactivated, the conflict problem disappears.

    Thread Starter Anonymous User 20220824

    (@anonymized-20220824)

    @aamiine Hi, thanks, but wordfence has been doing well until now, expecting the next WCFM update, for WP 5.9 as well

    @wclovers Would you fix this JS issue in the upcoming plugin update?

Viewing 8 replies - 1 through 8 (of 8 total)
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