• Hi, we export woocommerce orders.
    Strange enough, there is a difference in the number of export rows between the buttons: export vs export w/o exportbar.

    How come?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    It seems you se load balancer.

    The plugin creates temporary file during in “progress bar” mode.
    But load balancer run the export on different instances ( for each step in progress).
    So the plugin puts data in different files .

    Try enable “sticky session” if your hosting supports it .
    https://docs.digitalocean.com/glossary/sticky-session/

    • This reply was modified 4 weeks ago by algol.plus.
    Thread Starter Dave Loodts

    (@davelo)

    Thanks for the very fast answer.
    I never heard of sticky sessions; the site hosted at Siteground.

    But i’m surprised this could be the issue, since the site is not that gigantic. It has 9500 orders, and every export we test is around 190 orders. So, that does not seem a giant query.

    Plugin Author algol.plus

    (@algolplus)

    We export only 30 orders per one request.

    So you can just use “Export w/o progress bar” .

Viewing 3 replies - 1 through 3 (of 3 total)
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