Difference Net Sales in Analytics

  • Resolved phalwa

    (@phalwa)


    3 years, 4 months ago

    I have the same problem like @rumengeorgieff in this topic.

    Can you please clarify the source, reason or solution behind the different net sales values under “WooCommerce -> Analytics -> Products” and “WooCommerce -> Analytics -> Revenue”?

    Any idea why is that and how can I fix it?

    • This topic was modified 3 years, 4 months ago by phalwa.
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  • Mirko P.

    (@rainfallnixfig)

    Hi @phalwa,

    Net Sales in Analytics > Products report is calculated by subtracting refunds and coupons from the sale price of the product(s). But it may be helpful to view a smaller range of dates or even a single day to compare and help make sense of the data.

    For more information on each Analytics report check out this support documentation:

    https://docs.woocommerce.com/document/woocommerce-analytics

    In addition to what has already been said, there may be plugins conflicting with these reports. So, we recommend that you review all the installed plugins to check if there is any that has been used to reduce the price or give a discount, and in case contact the plugin authors to see if there are any compatibility issues.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, the above information was helpful. If you have further questions, please feel free to open a new topic.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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