Different errors on different contact forms

  • Everything was working perfectly until I realized we weren’t receiving submissions from our contact form like we usually do Tuesday morning. Nothing has been changed as far as our contact forms go, so this kind of sparked out of the blue. I have been trying to figure this out for a few days now. I have been on the phone with GoDaddy for hours and according to them it is not a server issue. We are running Contact Form 7 with Postman. When someone tries to submit on our contact form they receive the “Failed to send your message. Please try later or contact the administrator by another method.” The Postman log status is labeling these as either “The server has reached its limit for processing requests from your host. Please try again later.” or “Invalid e-mail address: email” depending on the contact form. The email I’m entering is mine so it’s valid, and no changes have been made. I have really been trying to figure this out by reading through all the posts, but since GoDaddy is for sure it’s not on their end this was my last resort!

    Any help would be GREATLY appreciated. THANK YOU!!

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)

  • The server has reached its limit for processing requests from your host. Please try again later.

    This is obviously a message from the GoDaddy server, regardless of what their tech support told you. (Assuming of course GoDaddy is your SMTP server)

    Invalid e-mail address: email

    Just as it says, this particular input failed validation. This error message is generated by Postman prior to sending.

    Thread Starter seneese

    (@seneese)

    Thanks Jason. I will contact GoDaddy again.

    It’s quite possible you have malware on your server firing off spam through PHP Mail (bypassing Postman). Spam is one of the reasons a server would say you’ve gone over your sending limits. The other reason is some kind of mass mailing for a newsletter. Neither of these have anything to do with Contact Form 7.

    Hi Jason, I am getting the following error.

    “Failed to send your message. Please try later or contact the administrator by another method”.

    Could you please advice on how to resolve this? Thanks.

    @ juangoicochea82, install Postman SMTP, send your form again, then look in Tools > Email Log for the exact reason the message can not be sent.

Viewing 5 replies - 1 through 5 (of 5 total)
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