Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter itsadesignthing

    (@itsadesignthing)

    FYI, the desktop font / font-color is the correct one. ??

    Hi @itsadesignthing,

    I noticed that you are using the Elementor template for the Single Product page. Is there any possibility that the font color is set differently for the desktop and for the mobile on the template?

    And also, I noticed that you are still using the old version of Astra. Please update it to the latest version and see if it solves the issue.

    I hope it will help.

    Kind regards,
    Herman ??

    P.S. We recommend reaching out to us through our Support Portal for faster and quicker help and resolution as mentioned here.

    Thread Starter itsadesignthing

    (@itsadesignthing)

    Hi Brainstorm Force,

    I have updated all the plugins and themes, but it doesn’t resolve the issue. I have also checked if there was any custom css on the product page, but there isn’t.

    Do you have any other ideas?

    Thank you

    Hi @itsadesignthing,

    It looks the same now on my end. Please check this screenshot.

    Have you figured it out?

    Kind regards,
    Herman ??

    Thread Starter itsadesignthing

    (@itsadesignthing)

    Hi Herman,

    Thank you for your reply.

    Indeed, the weird thing is that on desktop or mobile emulator it looks ok. However, on an actual mobile device, it does not.

    Any ideas? ??

    Kind regards

    Hi @itsadesignthing,

    You were right, I check on my actual mobile (Android), and the font color looks different there.

    What if you temporarily switch the theme to a default WordPress theme, does the issue persist?

    Kind regards,
    Herman ??

    Thread Starter itsadesignthing

    (@itsadesignthing)

    Hi Herman,

    I know that normally there shouldn’t be any issues switching themes, but since it is a clients website, I’m not feeling comfy doing a change on it.

    Any other suggestions? ??

    Kind regards

    Hi @itsadesignthing,

    You might want to set up a staging site and do it there. This doc should help you set up one.

    Let us know how you go.

    Kind regards,
    Herman ??

Viewing 8 replies - 1 through 8 (of 8 total)
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