Different products help with prices

Hi,

I assume you have used “Shipping Methods by Products” module. For this scenario to work, you will need to disable “”Include” Options” option, add your free products under “Free shipping’s” “include”, add your paid products under “Free shipping’s” “exclude”, and add your paid products under “Flat rate’s” “include”. In this case if the paid product appears in cart, free shipping is no longer available but paid shipping is as paid product is included and free product is not excluded.

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• This reply was modified 6 years, 4 months ago by Jan Dembowski.

Sorry for the late response, I’ll try and I’ll tell you.

I’ve done that and now the free shipping products don’t work!
The Flat rate Shipping is working, Local Pickup is working but now free shipping is not. I;ve tryied to make the previous selection that I had but they don’t work now!

@rokasjan I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.