Different result on tablet vs laptop/PC

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey,

    I’ve checked the page on BrowserStack page. When viewing your page on iPad there are 5 related items, but on Nexus 7 there are 15 as you reported. We’ll look into it asap.

    Which tablet (device and OS) are you using?

    Thread Starter Chris_toffel

    (@chris_toffel)

    I’m using a SAMSUNG GALAXY NOTE 3 10.1 tablet with Android 4.2.2 version

    Thanks!

    Hey,

    sorry for the late reply. It’s seems there’s a problem with our streaming functionality on some tablet devices.

    Do you have by any chance Infinite Stream (experimental) theme selected in the plugin’s Mobile themes settings? If yes, select Modern instead. If not, please let me know so we can investigate further.

    Thanks for your patience,
    Mateja

    Thread Starter Chris_toffel

    (@chris_toffel)

    Hi Mateja,

    did as suggested, and that seems to have done the trick. I’ll close the topic then. Thanks for your assistance.

    Rgds – Chris

    Thanks for the follow up. I’m glad it worked.

    Heads up: we plan to re-organize settings in one of the future releases, we’ll remove mobile themes altogether and provide one set of responsive themes instead. This will probably prevent similar situations.

    Take care & have a nice weekend,
    Mateja

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Different result on tablet vs laptop/PC’ is closed to new replies.

Tags