• Resolved Florent

    (@florenthnl)


    Hi guys,

    I’ll try to make it as clear as possible.

    I’m selling product A (shipping class is set to Fragile) and product B (shipping class set to Normal).

    I want product A to be shipped only by Shipper A, which I trust for fragile products, and not by Shipper B, who breaks literally everything he touches.

    In WooCommerce shipping settings, I set it up so fragile products canno’t be shipped by shipper B, but only by shipper A.

    Result:
    – It does work when I add a fragile product in my cart. Only shipper A appears.
    – When I add a normal product in my cart, both shippers appear, which is just right.
    – But when I add both a fragile product and a normal one in my cart, both shippers appear. I do not want shipper B to appear if there’s a single fragile product in the cart, no matter if the other 10 products are normal.

    Any idea what’s wrong with that? I think I set it up well but WooCommerce doesn’t manage that well. I can provide screenshots to anyone who feels like helping on that ??

    Best regards

    PS : that member posted that same issue and never found a solution either:
    https://www.ads-software.com/support/topic/problem-handling-different-shipping-classes-in-same-order/

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