• Resolved maticzm

    (@maticzm)


    Hello,
    Do you know why i have different value of the order on the main page and on the order page. Products are not saved only on the main page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @maticzm

    Do you know why i have different value of the order on the main page and on the order page. Products are not saved only on the main page

    From what I understand, you’re noticing a discrepancy between the order values on your main page and order page, and also that products aren’t saving on the main page.

    To get a better understanding of the situation, could you help me with some additional details? These include:

    1. A screenshot of your site’s tax settings. This will help me understand if any tax-related settings might be causing the discrepancy.
    2. Product data for the problematic product. This includes information such as the product’s price, tax status, and any other relevant details.
    3. The URL of your site. This will allow me to directly check your site’s settings and behavior.

    Also, it would be great if you could share your site’s System Status. This will give us a clearer picture of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    And finally, if there are any fatal error logs, could you share those with us too? You’ll find them under WooCommerce > Status > Logs.

    You can either paste all this information into your reply here or use https://pastebin.com to share it with us.

    Once I have this information, I’ll be better equipped to diagnose and address the problem you’re experiencing.

    Thank you for your cooperation and we look forward to resolving this issue for you promptly.

    Thread Starter maticzm

    (@maticzm)

    This is url: https://przecudo.com/
    
    
    
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    Site address (URL): https://przecudo.com
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    Thread Starter maticzm

    (@maticzm)

    @bisratlearn
    what do you think?

    Hi @maticzm

    what do you think?

    Thank you for providing the System Status Report. I’ve checked your site but I wasn’t able to replicate the issue. The prices appear to be the same on both the main page and the order page from my end.

    Image Link: https://snipboard.io/jhdl35.jpg

    Image Link: https://snipboard.io/t5dnKj.jpg

    To further assist you, I would need some additional information. Could you please provide a screenshot of what you see on your end? This would help me understand the discrepancy you’re experiencing between the main page and the order page.

    Additionally, could you also provide a screenshot of the product data for the inconsistent product? Specifically, I need to see the product’s price, tax status, and any other relevant details you think might be causing this issue.

    We suggest using https://snipboard.io to share screenshots – just follow the directions on the page, then paste the URL in your response. Once I have all this information, I can dig deeper into the issue and find the best solution for you.

    Thank you again for your cooperation. I look forward to resolving this issue for you promptly.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Different value of the order!’ is closed to new replies.