Hinders Large Lists

  • What is the point using a plugin that can only send small list timely, been communicating with support numerous times, no fix has been brought after almost a year.

    • This topic was modified 4 years, 10 months ago by jobluxe.
    • This topic was modified 4 years, 7 months ago by jobluxe.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    We deeply regret that you experienced issues with our support.
    ??????
    ?User satisfaction is always a number one priority for us and we deeply regret that wasn’t clearly demonstrated to you.
    ?
    We are constantly striving to improve our products and provide the best customer experience possible, so if there’s any feedback you could provide that would enable us to serve users like you.

    Can you please reply to us with the title (s) of the email (s) you sent to us so that we can track and response to it? As of now, we are unable to find any unresolved tickets.
    ?
    ?For your information, we have released a new version which includes several enhancements and bug fixes including the ones related to export & import functionality so you shouldn’t have any issues using the plugin.
    ?
    You are welcome to re-install the plugin if you ever want to use our services and contact us if you have any queries.? We’ll be happy to help.

    • This reply was modified 4 years, 10 months ago by vaksupport.
    Thread Starter jobluxe

    (@jobluxe)

    No you dont, if you were sorry you would have replied to my emails instead of avoiding them and fixed the issues, and now you are sorry publicly ? enough.

    Your support is purposely ignoring the time and effort we invest in helipng out YOUR business, thats not acceptable.

    Hello,

    Could you let us know the email address you used to report issues? We will immediately review your emails and provide a resolution.

    Thread Starter jobluxe

    (@jobluxe)

    [email protected]

    Leaving this incomplete sure seems to confirm the OP points, just saying.

Viewing 5 replies - 1 through 5 (of 5 total)
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