Disable 2fa

  • Resolved shimsho

    (@shimsho)


    4 months, 2 weeks ago

    The button to disable 2FA in wordfence doesn’t work anymore.

    Tested on 2 Browser. Disabled wordfence but doesn’t work.

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  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @shimsho,

    Thanks for reaching out. To clarify, is it the Deactivate 2FA button that isn’t working? Are you seeing a particular error message when you use it?

    If this is a recent behavior change, an automatic update by another plugin or theme?may?have affected the JavaScript on that page, causing a conflict. If our scripts don’t load properly due to an error earlier in the loading process, this is the most common cause of behavior such as this. The best way to test for this is to run Wordfence as your only enabled plugin and try to disable 2FA. If you can deactivate 2FA, reenable your plugins one by one until it breaks again to find the cause.

    Thanks,
    Margaret

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