Disable Auto Downloads?

  • Resolved Summer

    (@fpmsummer)


    11 years ago

    I’m playing with this on a test site, and for some reason when I click on the link to the actual file download page, it automatically downloads the file in addition to displaying the file info page.

    I’d rather just have the page for the file come up and give people the chance to choose to click the download button rather than having the file auto-download for them before they have a chance to read the description or the file info.

    Am I missing a setting somewhere, or is that only something that can be turned off with the Pro version?

    Using WP 3.6.1, plugin version 1.5.8, test site using Genesis 2.0.1

    https://www.ads-software.com/plugins/cm-download-manager/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Summer

    (@fpmsummer)

    On second thought, I guess the other features for non-logged in users to view available downloads is only available in the Pro version as well?

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    No this should not behave like this. Can you please share a link which demo what you just described

    Thread Starter Summer

    (@fpmsummer)

    https://testing.atouchofsummer.com/cmdownloads/

    I can see the main downloads menu, but when I’m not logged in, it tells me I can’t view the page of the item I want to download.

    When I am logged in, it automatically downloads the item when I click on the page.

    I tried testing it out with the TwentyThirteen theme, and it doesn’t work at all.

    Switching to TwentyTwelve exhibits the same behavior as the Genesis 2 sample theme, auto-downloads when selecting an item, and the error message that I can’t see the item page unless I’m logged in.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    This is not a typical behavior. Do you have other plugins which may interact with cm downloads ? I suggest to try to deactivate plugins and check if one of them is causing this. We can only examine this more closely and for this we will need access to your server, if you are interested please contact us directly using our site

    Thread Starter Summer

    (@fpmsummer)

    I can’t seem to be able to use your contact form… whatever image is coming up for Verify is broken, won’t load for me.

    However playing around with the plugins, the culprit appears to be WP UI Tabs, Accordions, Sliders. When I deactivate it, the spontaneous downloads thing goes away AND the problem with being logged in or not also goes away. Haven’t tried it yet with the other themes that it was having problems with, but that seems to be causing the operational anomalies.

    For me, this is a conundrum, because the client site I’m testing your plugin for uses WP UI… I’m looking for possible alternatives to Download Manager Pro, if we can’t get it to behave.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Can you please send us direct email to [email protected] with details. We are not suppose to deal with Pro plugin in here

    Thread Starter Summer

    (@fpmsummer)

    I’m not working with CM Downloads Manager Pro… I’m testing out CM Downloads free version to see if it might be a viable alternative to to Pro version of WP Download Manager, which my client already bought and has had nothing but problems with since.

    If it works, they may purchase the Pro version of your plugin. It’s the “working” part we’re still working on

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Sorry I didn’t understand at first. I still suggest that you will contact us directly. We can give you to try of the plugin

Viewing 8 replies - 1 through 8 (of 8 total)
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