Disable CookieYes for IP address (disable it for MarkUp.io)

  • Resolved markussss

    (@markussss)


    9 months, 1 week ago

    Markup.io is a great tool to do website annotations when working with a client. That means, I can add pins on every page of the site.

    The client can navigate through the site and comment (add a pin) wherever he likes. I then can navigate through it and comment.

    However, when CookieYes is active, the cookie banner will show up every single time when a new page is loaded within Markup.

    That means, I must switch in MarkUp from comment-mode to browse-mode, to click the button to give consent, otherwise I would annotate the cookie banner itself.

    Can I just somehow disable CookieYes only for that service?

    I am sure MarkUp can provide the IP addresses, I just not to blacklist those somehow.

    Thanks in advance
    Markus

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @markussss,

    Greetings from CookieYes!

    Could you please share your site URL so that we can debug this issue closely on your site and provide you with a working solution?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @markussss,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    Thread Starter markussss

    (@markussss)

    Hello @cookieyesteam

    sorry, I missed your reply. This has nothing to do with any individual site.

    I only explained the context.

    My question is, can I disable CookieYes for specific IP addresses? This would allow me to disable it for a service like MarkUp.io. It’s impossible to work with MarkUp.io and do annotations, when the CookieYes Banner pops up all the time.

    However, on a live site, I can’t disable it.

    best regards
    Markus

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @markussss,

    We don’t have any feature to disable based on IP addresses. But we could check for another solution if you can provide your site URL where you have set up the MarkUp.io services. You can either share it in this thread or share it privately via this link.

    Thread Starter markussss

    (@markussss)

    I sent you the requested URLs – please check it out. Please do not share that URL publicly!

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @markussss,

    Thank you for sending over the requested URLs. I’ll make sure to check them out promptly.

    Rest assured, I understand the sensitivity of the information and will not share the URL publicly.

    If you have any further questions or need assistance, feel free to let me know.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @markussss,

    Since there hasn’t been any recent activity on this thread, we are going to mark it as resolved now. If you have any more questions or still require assistance, please don’t hesitate to start a new thread or continue the discussion.

Viewing 7 replies - 1 through 7 (of 7 total)
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