• Resolved juca72

    (@juca72)


    I am your customer, I bought the plugin along with some addons, however since the last update we are having major problems. The main problem is that before to make a donation it was not necessary for the user to register. We just asked for name, surname and email and the user proceeded making the donation.

    Now it is necessary to login to make the donation… I want to remove this setting. I do not want the requirement to make a register in order to donate.

    I await guidance, thank you.

    • This topic was modified 3 years, 7 months ago by juca72.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter juca72

    (@juca72)

    I am your customer, I bought the plugin along with some addons, however since the last update we are having major problems. The main problem is that before to make a donation it was not necessary for the user to register. We just asked for name, surname and email and the user proceeded making the donation.
    
    Now it is necessary to login to make the donation... I want to remove this setting. I do not want the requirement to make a register in order to donate.
    
    I await guidance, thank you.
    Plugin Support Matheus Martins

    (@matheusfd)

    Hello @juca72,

    Happy to clarify here.

    To deactivate the registration option, navigate to Donations > All Forms > Click to edit your donation form > Form Fields > Registration. Under the Registration option, click on None and it will be disabled on your donation form.

    Thanks for using GiveWP! Have a great day.

    Thread Starter juca72

    (@juca72)

    Thanks. It is configured like this, but it still doesn’t work properly.

    hello,
    the setting in Donations > All Forms > Click to edit your donation form > Form Fields > Registration simply hide the login/registration form in the donation forms. Event if we disable it, a user account is automatically created when a donation is completed.
    Is there any way to disable the registration of a user when a donation is submitted?

    thanks & regards

    • This reply was modified 3 years, 2 months ago by emidiao.
Viewing 4 replies - 1 through 4 (of 4 total)
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