Disable e-mails for bank transfer payments

Hello @zyggmunt,

Thank you for reaching out to us.

There is no option to disable the emails for customers who pay with specific payment gateways.

But you can stop sending the emails whose order status is ‘on-hold’.
Here is the doc for reference: https://cartflows.com/docs/exclude-on-hold-status-orders/

Let us know if you have any questions.

Looks like the solution however I’m getting error 500 after adding this line to functions.php file.

Hello @zyggmunt,

Can you please share the screenshot of the code that you have added to the function.php file?

Looking forward to hearing from you.

add_filter( 'woo_ca_exclude_on_hold_order_from_tracking', '__return_true' );?

Hello @zyggmunt,

We would like to see how you have added the code in function.php file and the error shown on your site.

If possible can you please check what error is showing on your site?
You just need to install the query monitor plugin on your site. It will show all the error?

Looking forward to hearing from you.

Hello @cartflows!

I am also getting 500 error.

Any update on this issue? I read that there are several people with this problem.

Hello @ruudiz,

Sorry for the inconvenience!

We are checking this issue on priority. We will let you know once we fix this issue.

Let us know if you have any questions.

Hello
Did you fix the previous issue?
Every time I use the provided code my site is down and I see this error message
https://prnt.sc/tkt5od
Thank you for your time.

Hello @visionoptika,

Can you please share the full screenshot of the error?

The screenshot you have provided does not show the exact error.

Looking forward to hearing from you.

Hello @visionoptika,

Can you please share the full screenshot of the error?

The screenshot you have provided does not show the exact error.

Looking forward to hearing from you.

Hi
I used the code again https://prnt.sc/tlh30f and now it’s working.
What can I say. Hope it doesn’t appear again.
Sorry for the inconvenience

For me it still displays 500 error nginx after adding this line: https://www.dropbox.com/s/owb9ppzgcam1vaj/Zrzut%20ekranu%202020-07-21%2008.24.08.png?dl=0