Disable Mailer Lite

  • Resolved hmgt

    (@hugomarianogimeneztoledo)


    1 year, 12 months ago

    Hi. I would like to disable Mailer Lite from your plugin, otherwise my website will not be compliant with GDPR. Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @hugomarianogimeneztoledo

    CleanTalk fully complies with the GDPR.

    You can find CleanTalk Compliance here:
    https://cleantalk.org/publicoffer#cleantalk_gdpr_compliance

    Make note that you can add the GDPR notice under your website forms in the anti-spam plugin settings here:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings

    Anyway, if you’d like to exclude the form from spam protection, please follow this guide:
    https://cleantalk.org/help/exclusion-from-anti-spam-checking#wordpress

    Does it help?

    Thread Starter hmgt

    (@hugomarianogimeneztoledo)

    I don’t think the point is to exclude the forms from the spam protection. I want to disable the CSS that causes this line to be loaded (https://www.op-hauben.shop/wp-content/uploads/2022/10/screenshot.jpg). Otherwise I will have to declare “Mailer Lite” as a tool I use in the privacy policy, even though I don’t use it at all. Thanks.

    Plugin Support amagsumov

    (@amagsumov)

    We do not have plans to exclude “Mail Lite” from our plugin.

    Thank you.

    Thread Starter hmgt

    (@hugomarianogimeneztoledo)

    Poor support. I will not extend the premium use of CleanTalk. I am not asking you to exclude Mailer Lite from your plugin, but to help me how to disable this CSS line.

    Plugin Support amagsumov

    (@amagsumov)

    First of all, the js script in your screenshot has nothing to do with CSS and it can’t be disabled as it’s a part of the plugin functionality.

    Secondly, “Mail Lite” is simply referred to as a tool in this script. Why do you think this should be mentioned in the privacy policy?

    Thread Starter hmgt

    (@hugomarianogimeneztoledo)

    Ok, a very simple question before it gets more complicated: Is any personal data (IP address, location and similar) sent to Mailer Lite through your plugin or not? I ask this because you say that Mailer Lite is only “referred” in your script. That means for me, Mailer Lite is in no way functionally active in your plugin. If yes, I need to declare it in my privacy policy to be complying with the GDPR. If not, it’s enough if I mention CleanTalk in my privacy policy. Thank you.

    Plugin Support amagsumov

    (@amagsumov)

    No, we don’t send any personal data to third party services.

    It is stated in our Privacy Policy:
    https://cleantalk.org/publicoffer#privacy

    It would be enough to mention CleanTalk in your Privacy Policy.

    Thank you.

    • This reply was modified 1 year, 12 months ago by amagsumov.
    • This reply was modified 1 year, 12 months ago by amagsumov.
    Thread Starter hmgt

    (@hugomarianogimeneztoledo)

    Thank you too. You keep a customer.

Viewing 8 replies - 1 through 8 (of 8 total)
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