Disable Messenger on Cart / Checkout Pages

Hey Ryan ( @casbboy ),

Thank you very much for reaching out to us. Happy to help with your question!

Our plugin will only add the code needed in your site for the Facebook Messenger feature to function as expected. If you’d like to not show the chat bubble in a specific page, you’ll need to use CSS. I’ve been able to the hide the messenger from a specific page by using the following code:

.page-id-2 .fb_dialog {
	display: none;
}

.page-id-2 .fb-customerchat {
	display: none;
}

You’ll need to find the page ID of the pages that you want to disable messenger and use that instead of page-id-2. Also, I’d like to take a moment to let you know that customizations aren’t included in our support policy, so we can’t further assist you implement this.

For the time being, you can add the following code by navigating at Appearance > Customize and then click on the Additional CSS option.

Would you please let me know if using the code above you’ve been able to proceed?

Looking forward to your response.

Best regards,

Pit
SkyVerge

Hey @casbboy ,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,

Pit
SkyVerge

Hi Pit thhxfor tip,. it was really helpfull

For some reason I never got the email response on this. I will try that, thank you.

While the CSS works on desktop, I can’t get it to work on mobile devices. THe lower bar still appears no matter what.