Disable popups

  • Resolved serpher

    (@serpher)


    5 years, 11 months ago

    I switched popup to Draft – still showing
    I removed popup – still showing
    I turned off the plugin – still showing
    I removed the plugin – still showing

    What the hell???
    After each step I cleared all the cookies and tried different devices but the non-existing popup is still there.
    How do I remove it?

    • This topic was modified 5 years, 11 months ago by serpher.
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  • Plugin Author Daniel Iser

    (@danieliser)

    @serpher – your site uses caching, page caching at the server level to be specific. You need to purge server side caches, cdns (cloudflare) etc.

    Our plugin like every other on WordPress can’t run code once deactivated, so that leaves caching as the only possibility ultimately.

    There is one other alternative, the popup isn’t from our plugin, and you were looking in the wrong place. But that is less likely than caching, just wanted to get it in there jut in case though.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 1 replies (of 1 total)
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