Disable “Site Health Issues” Warning

Hello Gmariani,

All our plugins notify our users when the WP memory limit is too low. Running a site with low memory can lead to critical errors and blank pages. Additionally, our plugins may not function properly. Remember, a website is a system, and our plugin is just one piece of that system.

We recommend addressing this issue by increasing your WP memory limit. Our free plugin, WPMemory, provides all the necessary information to help you resolve this for free. There is also a professional version available that can make the necessary adjustments for you if desired.
Page of WordPress:
https://www.ads-software.com/plugins/wp-memory

Take action to increase your memory limit to ensure optimal performance and stability for your website.

Best regards,

Bill
Plugin developer

• This reply was modified 9 months ago by Bill Minozzi.

“All our plugins notify our users when the WP memory limit is too low. Running a site with low memory can lead to critical errors and blank pages.” – i agree, it is not the duty of a plugin for classic widgets to tell me that. nor to not give me an option to disable it.
“We recommend addressing this issue by increasing your WP memory limit.” – that’s fine, and i can at my discretion. i don’t need a plugin unrelated to this showing red alerts everywhere. especially without a way to disable it.

if i wanted a plugin to check my memory usage or monitor that, i would get a plugin to do that.

When memory is too low, installing one more plugin can cause the site to crash. Remember that a plugin is just one piece of the system. If the system doesn’t work, the plugin won’t work either.
Don’t be one of those who, when the car engine overheats, prefer to disconnect the thermometer.

• This reply was modified 9 months ago by Bill Minozzi.

If i installed a thermometer, then i would heed it. If i installed a headlight and it’s telling me the car is running too hot and flashes a red light on my dashboard i can’t turn off, then i get a new headlight. The headlights job has no business warning me about anything, it needs to just be a headlight.

If every plugin took it upon themselves to warn me about everything without a way to disable it, this would be a horrible ecosystem. What would be worse is plugin developers who believe they know better and refuse to let the user be the ultimate decision maker of their own website.

Leaving the site running with low memory is alarming. But it seems like you don’t want that to show up for the administrators.

No, i don’t want a Classic Widgets plugin telling me about the memory usage. There is already the WordPress site health feature, and a myriad of other plugins that can tell me about the status of the memory usage. Using a warning that can’t be disabled to hawk your website/services is intrusive and unnecessary.

We waited some time for a retraction, but since it didn’t come, we are forced to address some inaccuracies that were written here.

The main point is that dangerously low memory is not related to the plugin.

In general terms, a “plugin” refers to a software component that adds specific features or functionalities to a larger software application. In other words, plugins are not autonomous and do not have their own life. They depend 100% on the WordPress core. Therefore, if a WordPress site is running with very low memory, beyond what is safe, nothing will work properly, neither the site nor the plugin.

So, in our view, allocated memory is something essential, critical, that should be analyzed by any plugin or theme. The administrator should be alerted immediately before a critical error occurs and users are affected because the site is not online or shows errors or a white screen.

The user became upset with us because a review they made was removed and they accused us of it. However, we do not have that capability, and the post was actually removed by the WordPress moderator, but the user didn’t realize this, even though they received an email from WordPress. As a consequence, they were very aggressive in the comments and even spoke untruths, such as:
a) That WordPress alerts on the health page when memory is very low, which is not true.
b) They said that there are a myriad of other plugins that do this, which, to our knowledge, is not true either. It seems that there are only two that show available memory. Ours, however, does not stop there; it warns when it is dangerously low and points to links that explain in detail how to resolve this.

We hope to have clarified the matter.

It also appears that the developer likes putting words in users mouths.

“That WordPress alerts on the health page when memory is very low” is not what I said. I made two statements, one that there is already a health status feature which will alert me to any concerning issues regarding the health of my website. And, a separate statement, that there are a myriad of plugins to monitor the memory usage. YOUR alert, took me to the WordPress Health page, which confused me as a user because WordPress doesn’t natively do that as you mentioned. Which initially made it appear as a something official from www.ads-software.com and not a 3rd party plugin.

“They said that there are a myriad of other plugins that do this” – I spent 2min and found 3 memory monitoring plugins:

https://www.ads-software.com/plugins/wpmm-memory-meter/
https://www.ads-software.com/plugins/wp-memory/
https://www.ads-software.com/plugins/server-ip-memory-usage/

I never said they needed to alert me, i said they monitored memory. I can then make a judgement call and decide how i want to best handle the situation.

Again, if you’re so keen on alerting the user about memory usage, make a separate plugin to do that. Don’t bundle it in with everything else.

“We waited some time for a retraction, but since it didn’t come, we are forced to address some inaccuracies that were written here.” – Retract what? My opinion that you took it upon yourself to add in features unrelated to the purpose of the plugin? Why would i retract that?

You posted an inaccuracy. You claimed:
“There is already the WordPress site health feature, and a myriad of other plugins that can tell me about the status of the memory usage.”
WordPress doesn’t display this information on the site health page. This is hurting us.
Also, you mentioned some plugins that provide the amount of available memory. They don’t indicate that the memory is dangerously low and the site is at risk. They just show the value without recommending anything.

WordPress orders plugins by the number of installations. If you take the installed count of the ones you mentioned, it barely exceeds 50,000. Let’s assume it’s 100,000. On the other hand, the number of sites using WordPress exceeds 60 million (builtwith.com). So, we’re talking about less than 20%. In other words, out of every 5 sites, only 1 has a plugin that provides information about memory.

Between plugins and themes, we have 30 products, all updated, and some published for almost 10 years. If we don’t control errors and memory, the amount of support requests we’ll receive due to memory shortage becomes unbearable for us.

“You posted an inaccuracy”
“WordPress doesn’t display this information on the site health page” – I didn’t say it did display memory information on the health status page. That is not an inaccurate statement.

“They don’t indicate that the memory is dangerously low and the site is at risk.” – I didn’t say they did.

“In other words, out of every 5 sites, only 1 has a plugin that provides information about memory.” – Sounds like you should start a crusade to have this changed in core and not argue with people unhappy that you bundled this feature in your plugin.

“If we don’t control errors and memory, the amount of support requests we’ll receive due to memory shortage becomes unbearable for us.” – Sounds like you went about this the wrong way then and should revisit the UX. If you look at Wordfence, or Updraft, or any of the plugins with large install bases they just have a support page WITHIN their plugin settings to help support team troubleshoot issues. Rather than take it upon themselves to mix in with the built-in health status page and cause user confusion. That way there is no issue about disabling the in your face feature as it’s unobtrusive to the user yet still easily accessible.

Your comment and our response have been noted. Thanks for the suggestion, but debating large plugins made by billionaire groups isn’t appropriate here. I’m just a humble professional, and our plugin is free. Let’s move on.

• This reply was modified 8 months, 4 weeks ago by Bill Minozzi.