Disable Some Forms

To add to that. I’ve got one form that’s fully mapped, and one that’s not mapped at all, but both are coming through.

Hey Rick,

That…. is weird. Gravity Form’s feed handling is pretty spot on and with a per-form basis.

My initial gut feeling is that there’s something else at play here that is interfering with the expected behavior.

Send us a support ticket at [email protected] with some additional details (the website, and the pages for the two forms in question) and I’ll quickly skim over it.

Thanks,
-Chris.

Resolution was done via another non-plugin way (two separate form handling processes). I flagged the bug as possible and will work to replicate and hope to resolve here: https://github.com/Soben/gravityforms-hubspot/issues/4

It might be Collected Forms (HS feature) that’s picking up the form that isn’t mapped via GF.

Hey lsilver,

I was thinking something similar (two forms on the same page somehow being treated the same by GF)… but I didn’t realize HubSpot did something similar. I’ll have to follow up on this. Thanks for the heads up on the feature.

Rick, here’s some information on the feature. I’d definitely check to see if that feature is enabled on your HubSpot account.

https://knowledge.hubspot.com/getting-started-with-the-hubspot-crm-free/how-to-use-the-collected-forms-tool

• This reply was modified 6 years, 5 months ago by Chris Lagasse.