Disable tickets visible on order checkout

Do you have Guest checkout enabled or do you require registration in WooCommerce?

Also, just to be sure, you are using the BACS that comes with WooCommerce or are you using another Extension?

There should be no Ticket until payment occurs. It might be a flow problem. If you can give us more info, we’ll be able to test.

Thanks for checking it out!

I’m trying it out on a local install, guest checkout disabled. I’ve created a test account named test and tried it out via the standard Woocommerce BACS. Whatever I do, I see the link ‘view these tickets’.

Following link I’ve included some screenshots of what I mean and a screenshot of what I did with the ticket product.

Thanks, we’ll do some testing. The screenshot helps.

We verified that this is an issue with the BACS checkout and our process.

BACS actually puts the order ‘On Hold’ before doing a ticket. Our Enterprise customers want ‘On Hold’ tickets to issue tickets so that they can issue Tickets for people that are coming in later to pay by check/cash/wire etc.

Right now ‘On Hold’ and ‘Completed’ issue a ticket. ‘Completed’ is obvious, but ‘On Hold’ might not be right for all customers to issue a ticket.

We are going to modify the code so that in the BACS scenario, a ticket is ‘On Hold’, so the ticket is ‘Reserved’ and won’t expire, BUT the customer won’t have access to the ticket or get a notification until it is ‘Completed’ by you in the Admin. That will be released soon.

Here’s more information on WooCommerce BACS

https://docs.woothemes.com/document/bacs/

Thank you for clearing up this small issue in such a small period. I’m looking forward to the updated version ??

Keep up the good work!

Thanks! It is so helpful when people have questions and report issues. It helps make the software better for everyone.

I completely agree ??

@dolliv – the most recent release 1.5.1 fixes this issue. Thanks for your help identifying it.