Disabling Feedburner e-mails

  • Resolved apashanota

    (@apashanota)


    7 years, 11 months ago

    We recently switched from feedburner to mailchimp. I did this by setting up an RSS campaign in mailchimp using our standard RSS feed that looks like website.com/feed/
    I deactivated our feedburner and noticed it was still sending out e-mails so I deleted it. Our subscribers both our old feedburner subscribers and our new mailchimp subscribers are still receiving our feedburner e-mails. This is a really big problem. I have no idea how to resolve it. We don’t want our posts to go out via feedburner at all. Can somebody help me?

    • This topic was modified 7 years, 11 months ago by apashanota.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    You’ll need to disable this through Feedburner. They’re getting your posts from your site’s public RSS feed, WordPress isn’t directly sending your posts to them.

    You can reach Feedburner support at https://support.google.com/feedburner/

    • This reply was modified 7 years, 11 months ago by James Huff. Reason: typo
    Thread Starter apashanota

    (@apashanota)

    Thanks, James. There’s a really good chance that if I can’t resolve this through feedburner that I will need to completely disconnect my RSS feed from my wordpress site and create a new one. I’ll try to resolve it through feedburner first. I’m not optimistic they’ll get back to me.

    Moderator James Huff

    (@macmanx)

    You’ll have to resolve it through Feedburner, as there really is no way to change WordPress’s built-in RSS feed in that way.

    Thread Starter apashanota

    (@apashanota)

    Do you know if there is a way to modify/rename the URL for my public feed so that feedburner is unable to send further posts from it? I would then set up a new mailchimp RSS campaign with the renamed feed. I’m trying to find a workaround because feedburner has nearly non-existent support. And I suspect because I deleted the feedburner account, there won’t be a way to regain access to alter any settings. It’s an unfortunate conundrum.

    Deborah

    • This reply was modified 7 years, 11 months ago by apashanota.
    Moderator James Huff

    (@macmanx)

    This is the closest I found, I haven’t used it though and it’s rather old: https://www.ads-software.com/plugins/feed-changer/

    Thread Starter apashanota

    (@apashanota)

    Awesome. Thank you. Hopefully that will be an adequate solution if there isn’t a better answer.

    Best,
    Deborah

Viewing 6 replies - 1 through 6 (of 6 total)
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