disabling the shopping cart popup theme

  • Resolved uxy98

    (@uxy98)


    1 year, 3 months ago

    Hi,
    I have installed your plugin, mainly to use it for the shopping cart widget as it is well suited for mobile, the problem is that by some miracle some strange look is playing up to my shopping cart popup. Can I somehow disable it without giving up the shopping cart widget? https://imgur.com/a/jeISOkF

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter uxy98

    (@uxy98)

    Additionaly in other pages it look even worse https://imgur.com/a/JTXqb2d

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Sorry for the late reply.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 2 replies - 1 through 2 (of 2 total)
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