disappeared status

  • Resolved rodrigok

    (@rodrigok)


    4 years, 3 months ago

    In the last update the plugin disappeared with the status “Sent” and also with all the respective requests.
    I had to use the WP Rollback plugin to go back to version 1.4.11 to see the status and orders again

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @rodrigok,

    This is strange. Could you please tell us whether only one status disappeared or all the status got disappeared after you updated the plugin?

    Regards,
    Kenil Shah

    Thread Starter rodrigok

    (@rodrigok)

    I just tested again doing the same process, the only status that disappears is the one sent

    same problem in my end.
    after change status to custom status in the backend order management.
    the order disappear.
    the total order number in the all order same but I can see the order.
    also I don’t see the custom order status after changing to this status.

    Plugin Support kenil802

    (@kenil802)

    Hi @dormosheil,

    Could you please share the steps to replicate the issue so that we can check once on our site by following those steps?

    Regards,
    Kenil Shah

Viewing 4 replies - 1 through 4 (of 4 total)
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