Disappearing product images

  • Resolved burtonlo

    (@burtonlo)


    5 years, 5 months ago

    Troublesome bug… seems intermittent at best.

    When I browse to category pages, after a few moments, product images disappear. I see this in Chrome (OSX) and Firefox (OSX), but another user on FB said it didn’t happen in Firefox.

    It seems related to imagesets, which are new to me, and I don’t know which plugin is involved, but since this is happening on category pages, I’m starting with Woo.

    I don’t think this is a caching issue either, as I’ve repeatedly cleared Cloudflare and WP Rocket, but consistently get the issue.

    Link to an example is included, shown to logged in users, but you can see it on any category page.

    Can anyone give a clue as to which plugin this might be, or how I can even start to debug this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter burtonlo

    (@burtonlo)

    The problem does not occur with the theme Twenty-Seventeen. Our primary theme is Striking Multiflex.

    Thread Starter burtonlo

    (@burtonlo)

    It seems I don’t have images that are high enough quality for retina displays. Is there a way to disable the serving of retina display images?

    Thread Starter burtonlo

    (@burtonlo)

    Nvm… after plugin hunting for a while, I simply refreshed staging from production and my issue went away.

Viewing 3 replies - 1 through 3 (of 3 total)
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