• Astra has messed up my staging sites, my deployed site and I get no response on the forums or help tickets..

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  • Hello @funonline

    We are sorry to hear about the issues you have experienced with Astra. We apologize for any inconvenience caused to you due to the delays in responding to your support tickets. As Astra is a widely used theme, we receive a high volume of support requests, and sometimes it takes longer than expected to respond to each one of them. However, please be assured that we are doing our best to address all concerns and provide timely assistance to our users.

    Regarding the issue you have reported with your staging and deployed sites, we would like to investigate it further and provide you with a solution as soon as possible. As you said you already created a support ticket, please allow us some more time. We will make sure to prioritize your request and provide you with the necessary assistance to resolve the issue.

    We appreciate your feedback, and we are constantly working to improve the user experience of Astra theme. Your input helps us identify areas for improvement, and we take all feedback seriously.

    Thank you for your patience and understanding.

    Hi @funonline,

    We are sorry for the inconvenience. Would you please share with me your ticket ID, so I can take a look at it?

    Kind regards,
    Herman ??

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