Disappointed

  • Reggie

    (@rflukerii)


    7 years ago

    AccessPress has become one of my favorite theme and plugin authors, but I’m sorry guys, this plugin is poor. It is not easy to understand how to use AP Mega Menu, it’s difficult to configure, and it does not work well — even with AccessPress themes; I am using AccessPress Lite.

    The mega menu does not display multiple columns unless I modify CSS using !important; once I established multiple columns, the text did not wrap within the column. Neither the menu icons nor post excerpts appear. I attempted to add the WordPress video widget, but the Add Video button did not appear; it only shows links for Delete and Close.

    Essentially, the plugin does not work at all. The demo is very misleading; I spent hours working with the plugin and I could not reproduce the menu shown in the demo. I guessed that there may be a compatibility issue between the plugin and the theme (AccessPress Lite) so I tried AccessPress Parallax and ParallaxSome. The same problems occurred. I also deactivated all other plugins; AP Mega Menu still did not work.

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  • bikeshdhakal

    (@bikeshdhakal)

    Hello, Reggie!

    Thank you for your review.But did you open a support ticket first in the support forum regarding the issue that you were facing?We would have helped you there first and still if you couldn’t get any support there then it would have become more logical to give us a straight forward negative rating.

    Please share your backend screenshot and we will try to help you with the issue if you are still using our plugin.

    There are already many numbers of plugin users which are using this plugin without any issue and before submitting the plugin to WordPress also, we do test our plugin and still its completely working for us.

    We make free plugins and if the plugin works well then people don’t bother to give the positive rating at all and they may be one of the settings is not configured well and plugin doesn’t work and people just bang with 1 star rating which doesn’t motivate us at all to contribute more for the open source community.

    Hope you understand.

    Thanks.

Viewing 1 replies (of 1 total)
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