Disaster: 3.0 broke my site

  • It’s telling me to update my wordpress database. Okay, but when I click the button to do that, it says I don’t have authorization to view that page. OMG. This is a disaster.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    > It’s telling me to update my wordpress database.

    If it says WordPress database, it’s not a WooCommerce DB update. It’s a WP update. Show a screenshot?

    Thread Starter rocketrobin

    (@rocketrobin)

    sorry I meant woocommerce db. anyway, it’s too late, I’ve rolled back to backup of my site but i’ve lost everything. 3 months of work … gone…

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Sorry to hear that. That wasn’t really necessary. It would have been better to debug the issue and remove the conflict – I’m sure it would have simply been an outdated plugin. I would have recommended that if you’d replied; I did reply 3 minutes after your post.

    Thread Starter rocketrobin

    (@rocketrobin)

    You’re right. I panicked. But after a few hours now I have restored back to the same error, cannot activate Woocommerce plugin itself. For sure it must be an outdated plugin but how to identify which one?

    Deactivate all plugins, and start activating them one by one…

    Thread Starter rocketrobin

    (@rocketrobin)

    Fatal error: Cannot redeclare wc_get_template_html() (previously declared in /home1/rocketr6/public_html/wp-content/plugins/yith-woocommerce-review-reminder/init.php:234) in /home1/rocketr6/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 218

    Thread Starter rocketrobin

    (@rocketrobin)

    The YITH woocommerce plugins don’t even show up on the list of installed plusgins such that I can deactivate them!

    Thread Starter rocketrobin

    (@rocketrobin)

    i deactivated all plugins using FTP by renaming the plugins folder, then changing it back to ‘plugins’ … so far so good. Now, reactivated woocommerce, and finally able to do the wc db update.

    Thread Starter rocketrobin

    (@rocketrobin)

    Re-activated all plugins one by one and no issues found. This means that there was something wrong with the 3.0 release, which I had upgraded to 3.01 before re activating all plugins. The 3.0 release had some fatal flaw which was not compatible with the plugins I had. It appears that the 3.01 upgrade ‘fixed’ whatever that issue was. I’m sure Automattic/Woo knows what that was… please enlighten us at least, so the 8.5 hours I wasted was not in vain, how you will avoid this happening in the future. Thanks.

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    rocketrobin no idea – the error message you pasted wasn’t something I fixed. That would only happen if you had 2 installs at once (somehow).

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Disaster: 3.0 broke my site’ is closed to new replies.