Disconnected Jetpack and Now Site Is Gone!

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  • Plugin Contributor Karen Attfield

    (@wpkaren)

    Hi @mariaongdesign

    I can see your site is live but it isn’t connected to Jetpack at the moment.

    Were you editing the site from the WordPress.com dashboard? If so, disconnecting Jetpack would prevent you from being able to see the site from that dashboard as the Jetpack connection is the link to make that work.

    What I would recommend is re-connecting Jetpack following the steps here:

    – https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

    If you are having difficulty accessing the WP Admin dashboard for your site I would recommend reaching out to your host (it looks like this may be SiteGround?), as they will be able to provide information about your site’s log in credentials (this is separate to Jetpack).

    Once Jetpack is reconnected you will be able to manage it from your WordPress.com dashboard.

    If you encounter any issues when trying to re-connect Jetpack from within your WP Admin dashboard do let us know.

Viewing 1 replies (of 1 total)
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