Discount applied on line item and total

Hi

Thank you for reaching out.
Are you using any other plugin for the dynamic pricing for user roles ?
I mean do you have two discount plugins ?

Is it possible to open a ticket at our website with your site url and info about the plugins you are using ?

Thanks

Yes, we are using https://www.ads-software.com/plugins/price-by-user-role-for-woocommerce/ to set different prices for certain user roles. Your plugin applies the 10% cart discount to the line item, then also applies it to the subtotal. Doubles the discount somehow.

If you are using the Version 1.x of our plugin, can you please try adding this code snippet:
https://gist.github.com/Kowsaliya/79c779a70084d18b26e47abe7c6b6ab1

You can add this code snippet using the free popular code snippets plugin or in your theme’s functions.php
Here is a guide for using the code snippets plugin: https://docs.flycart.org/en/articles/2404915-using-code-snippets-plugin

If the issue persists, please open a ticket at our website. Our support engineers can help you with it.

Thanks

Just wanted to add a note:
Since both plugins are using the same pricing / discount hooks, the conflict arises.
Using the snippet above should help.
If the issue persists, please open a ticket at our website. Our support engineers can help you with it.

I am using 2.0 and have opened a ticket. Kiruthiga has sent an email and I responded back. I’ll be waiting for your instructions. I can use a snippet if you can provide me with it for v2.0, no problem.

Hey

The issue has been resolved via our helpdesk ??
Feel free to reach out to us directly at our helpdesk if you have any further questions.

Let us mark this resolved and close the thread.

Thanks