Discount Code – Group Membership

  • Resolved Theo Kriek

    (@theo1979)


    6 months ago

    Hi

    I Have set up the group membership levels, both child and parent, I created a discount code that should zero the price so i can test the membership management process from a prospective group account manager. But on check out the code shows zero owing but it then navigates to the payment portal and ask for card details. How can we resolve this?

    • This topic was modified 6 months ago by Theo Kriek.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim White

    (@kimwhite)

    Hello @theo1979,

    We are unable to support any premium plugin-related issues or questions according to the?www.ads-software.com?support guidelines – https://www.ads-software.com/support/guidelines/

    If you are a paid users, please open a ticket on our website. https://www.paidmembershipspro.com/new-topic/

    Otherwise submit your question here: https://www.paidmembershipspro.com/support,

    Thank you for understanding.

    All the Best,
    Kim White
    Support Engineer at Paid Memberships Pro

    Thread Starter Theo Kriek

    (@theo1979)

    Ok, apologies – have done that as well – the paid version/features do not perform as expected and many conflicts with other plugins which are in theory compatible and should work – such as masterstudy, but alas I will keep on hammering on with support tickets

    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for your patience and understanding. We’ll be in touch via our paid member support regarding this.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

Viewing 3 replies - 1 through 3 (of 3 total)
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