discount code keeps de-activating daily

  • Resolved samiksa

    (@samiksa)


    7 years, 9 months ago

    Dear Ones,

    This is a wonderful plugin but one thing I noticed is that somehow, everyday, my discount codes deactivate all by themselves. What setting in wordpress is causing this to happen? Any advice would be much appreciated! Thank you so much!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    Hi @samiksa,

    Could you please go to Downloads > Tools > System Info and post the contents here?

    Thread Starter samiksa

    (@samiksa)

    ### Begin System Info ###

    — Site Info

    Site URL: https://samiksalove.com
    Home URL: https://samiksalove.com
    Multisite: No

    — Hosting Provider

    Host: DBH: localhost, SRV: samiksalove.com

    — User Browser

    Platform: Apple
    Browser Name: Chrome
    Browser Version: 56.0.2924.87
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_11_6) AppleWebKit/537.
    36 (KHTML, like Gecko) Chrome/56
    .0.2924.87 Safari/537.36

    — WordPress Configuration

    Version: 4.7.2
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Revive 1.0.0.6
    Show On Front: page
    Page On Front: About Samiksa (#47)
    Page For Posts: Recent Posts (#6)
    ABSPATH: /home4/samiksac/public_html/
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 8 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive, spam

    — EDD Configuration

    Version: 2.7.4
    Upgraded From: None
    Test Mode: Disabled
    AJAX: Enabled
    Guest Checkout: Enabled
    Symlinks: Disabled
    Download Method: Direct
    Currency Code: CAD
    Currency Position: before
    Decimal Separator: .
    Thousands Separator: ,
    Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs

    — EDD Page Configuration

    Checkout: Valid
    Checkout Page: https://samiksalove.com/checkout/
    Success Page: https://samiksalove.com/checkout/purchase-confirmation/
    Failure Page: https://samiksalove.com/checkout/transaction-failed/
    Downloads Slug: /downloads

    — EDD Gateway Configuration

    Enabled Gateways: PayPal Standard
    Default Gateway: PayPal Standard

    — EDD Tax Configuration

    Taxes: Disabled
    Tax Rate: 0
    Display On Checkout: Not Displayed
    Prices Include Tax: No

    — Must-Use Plugins

    SSO: 0.1

    — Webserver Configuration

    PHP Version: 7.0.12
    MySQL Version: 5.6.32
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: Disabled
    Memory Limit: 1256M
    Upload Max Size: 1064M
    Post Max Size: 64M
    Upload Max Filesize: 1064M
    Time Limit: 900
    Max Input Vars: 6000
    Display Errors: N/A
    PHP Arg Separator: &

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    EDD Use Sessions: Enabled
    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Did you remove the Plugins section from it? I need to see what other plugins you have activated on the site.

    Thread Starter samiksa

    (@samiksa)

    — WordPress Active Plugins

    Akismet Anti-Spam: 3.3
    Booking Ultra Pro: 1.0.53
    Booking Ultra Pro Complement: 1.0.22
    Booking Ultra Pro Professional & Ultimate: 1.0.0
    Code Embed: 2.2.1
    Easy Digital Downloads: 2.7.4
    Easy Digital Download Slider Plugin: 1.0
    Easy Watermark: 0.6.0
    Email Subscribers & Newsletters: 3.2.6
    Facebook Page Plugin: 1.0.0
    Facebook Video Embed: 1.0.2
    Free & Simple Contact Form Plugin – PirateForms: 1.2.0
    Hello Dolly: 1.6
    Insert Headers and Footers: 1.3.3
    Jetpack by WordPress.com: 4.6
    MOJO Marketplace: 0.8.2
    Pagination by BestWebSoft: 1.0.6
    Photo Gallery: 1.3.30
    Prezi Embedder: 2.1
    Responsive Gallery With Lightbox: 1.6.5
    Subscriber by BestWebSoft: 1.3.4
    Table Maker: 1.6
    TablePress: 1.7
    Ultimate Facebook Page Plugin Widget: 1.0
    WP Simple Paypal Shopping cart: 4.2.9
    WP Ultimate Post Grid: 2.3.1

    — WordPress Inactive Plugins

    Easy Digital Downloads Product Carousel Slider: 1.3
    Lightweight Grid Columns: 0.7
    WP Embed Facebook: 2.1.7

    Thread Starter samiksa

    (@samiksa)

    Do you think the other plugins might be interfering with this one? I would appreciate any help. Thank you!

    Plugin Contributor Pippin Williamson

    (@mordauk)

    There was a known bug in a previous version of EDD that would cause this to happen. This bug was fixed several months ago though.

    Could you please create a new discount code (or several) and then wait and see if it’s deactivated in the next 48 hours?

    Thread Starter samiksa

    (@samiksa)

    This discount code was first created just two weeks ago.

    I will make two new discount codes and see what happens. Thank you

    Thread Starter samiksa

    (@samiksa)

    Hello Dear Soul,

    I created two new discount codes a couple of days ago and one of them automatically went inactive again. It’s strange that only one of them stayed active. Any ideas about what is going on would be much appreciated!

    Thank you!

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Would you permit to log into your site to take a closer look? If so, please send the log in details via a private ticket through our main support system: https://easydigitaldownloads.com/support

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘discount code keeps de-activating daily’ is closed to new replies.