Discount Coupon code not display

  • Resolved Bhavesh

    (@bhaveshinuscg)


    5 years, 1 month ago

    Hello @pratik,

    I hope you are doing well.

    I am confused that why apply discount coupon code fieldset is set as display none can you please assist me how I can enable this option.

    I was unable to find any configuration to hide and enable a discount coupon code option.

    Awaiting for your response.

    Thanks & Regards,
    Bhavesh Akhade

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @bhaveshinuscg

    Have you created any active coupon code in easy digital downloads?

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @pratik-jain,

    Yes, I already have multiple coupon codes available. I can use it when I try to unhide by changing code in the console inspect element view.

    But Why its default displays none I didn’t get it so please advise.

    Thanks & Regards,
    Bhavesh Akhade

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @pratik-jain

    Can you please advise me as soon as possible this is a very critical situation for our customers they are unable to apply the coupons codes. Please reply to me as soon as possible.

    I hope you can understand the urgency.

    Thanks & Regards,
    Bhavesh Akhade

    Did you assign the discount codes to one of the downloads? When creating the discount code, you set the download(s) you want it to work for under the ‘Download Requirements’ row.

    When testing on my local install, the option to add the discount code doesn’t show up in the checkout until it is assigned to a particular download

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @jarretc,

    Thank you for your kind response.

    In order to your question, I would like to assure you yes I assign the required download. For more clarification please see the screenshot given in the link.

    https://drive.google.com/open?id=15QC2_j4_x__h-duQ1LvYafpa863vmJ84

    Please reply as soon as possible

    Thanks & Regards,
    Bhavesh Akhade

    • This reply was modified 5 years, 1 month ago by Bhavesh.

    If you disable the plugin/code that forces having to log in with Google to purchase does it show the discount option then?

    This is what I see when adding a discount code to a sample product on my test site:

    https://i.snipboard.io/C57Mix.jpg

    Hi @bhaveshinuscg

    I have checked your web page https://wp-glogin.com/checkout/ and discount code looks perfect to me.

    It is not hidden. I can see it easily. Can you please verify it?

    Please refer below screenshot
    https://prntscr.com/r7bzsr

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @pratik-jain,

    Thank you for your kind response.

    Might be on my side cache issue cause the problem I checked in incognito mode and I can see the option for the apply discount coupon.

    Thanks & Regards,
    Bhavesh Akhade

Viewing 8 replies - 1 through 8 (of 8 total)
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