• Resolved cutu234

    (@cutu234)


    I’ve already posted this problem. Is it officially considered a bug? This problem causes us a lot of trouble and tedious extra work. We would really appreciate some feedback.
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @cutu234,

    I’m sorry to hear about the issue you’ve been experiencing with discount coupons. I understand how frustrating this can be, especially when it affects your business operations.

    However, until we’ve had a chance to thoroughly investigate and reproduce the issue from our end, we cannot officially classify it as a bug.

    With that said, could you please share more details on the issue you’re facing with the discount coupons. Alternatively, you can also share with us the link to that thread.

    Looking forward to assisting you further.

    Thread Starter cutu234

    (@cutu234)

    Yikes! I totall forgot the links. Sorry, my mistake!

    This is my thread in the Woocommerce support forum.

    This is the thread on Github.

    The problem seems to be the calculation, if a coupon was added. The rounding errors in the subtotals sometimes cancel each other out, sometimes they add up. This depends on product price and total sum, I guess. This is why you won’t find any pattern.

    Thank you!

    • This reply was modified 7 months, 1 week ago by cutu234.
    • This reply was modified 7 months, 1 week ago by cutu234.

    Hey, @cutu234!

    Thanks for sharing the links.

    I understand this is a frustrating situation, but as you mentioned there’s already a report on this bug on GitHub.

    Unfortunately, we are unable to provide a specific date for when the bug will be resolved as it is still being worked on. We apologize for the inconvenience this may have caused and sincerely appreciate your patience during this time. Thank you for understanding.

    Please note that the thread is the best place to check for updates on the issue.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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