discount not applied

  • Resolved aga2442

    (@aga2442)


    1 year, 11 months ago

    hello,

    I am using the plugin for the first time.

    I completed it up to the stage of ordering through the test membership. Then I logged out of the page. After the specified time, an information message came. I defined a 15% discount on the email template page.

    Also, when I checked, 2 coupons were automatically created in the coupons area, which provided 15% discount.

    but the problem is this: when you click on the link in the message sent to the member, no discount is applied.

    Do I need to do anything different?

    View post on imgur.com

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @aga2442,

    Greetings for the day!

    The configuration setting seems to be correct in the screenshot. Could you please share your website URL? I will try to abandon the order and see if the recovery email works correctly with the coupon.

    Also just for testing purposes, can you please add the coupon shortcode {{cart.coupon_code}} to your email template? So in case, the coupon is not getting applied automatically, I will test the coupon code by manually adding it.

    Looking forward to hearing from you.

    Thread Starter aga2442

    (@aga2442)

    @aamiribsf

    thanks.

    I sent it via the support page on your website.

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @aga2442,

    Thanks for the update, we will check this further.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @aga2442,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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