Discount not applying in all instances

  • itsmefti

    (@itsmefti)


    3 months ago

    Hi

    I’ve noticed that the multi buy discount doesn’t apply in all instances where I have made a rule (5% off for 2 or more items in basket).

    1. If I pick qty 2 and add the items to basket, the discount doesn’t apply.
    2. if 2 of the same item are added it doesn’t apply.
    3. it DOES work when 2 or more DIFFERENT items are added.

    i hope you can help me with to find out what’s happening and how to resolve.

    many thanks for your help and support ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support haripradeepa

    (@haripradeepa)

    Hello,

    Thank you for reaching out. This is Hari Pradeepa from the Customer Support Team.

    To thoroughly address this issue, could you please submit a support ticket on our website with the required details at https://www.flycart.org/support?

    Could you kindly provide us with the following:

    1. Screenshots of the discount rules you have set up
    2. Your site URL
    3. Cart page screenshot

    Please review and inform us accordingly. We’re here to assist!

    Thanks
    Team Flycart

    Thread Starter itsmefti

    (@itsmefti)

    Cheers thank you.

    ill get this information to you via the link provided.

    much appreciated ??

    Plugin Support haripradeepa

    (@haripradeepa)

    Thank you, awaiting for your response.

    Thanks
    Team Flycart

    Thread Starter itsmefti

    (@itsmefti)

    Thanks – I’ve started a ticket.

    Cheers!

    Plugin Support haripradeepa

    (@haripradeepa)

    Thanks
    Team Flycart

Viewing 5 replies - 1 through 5 (of 5 total)
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