Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Hermann LAHAMI

    (@mano88)

    I’m sorry to hear that. Are they showing properly on the product pages or anywhere else?

    Thread Starter stratofangr

    (@stratofangr)

    I am also having the same problem and will be a make/break thing for me to continue to use this plugin. Below is what I posted in a ‘chat’ request:

    Hello. I just purchased All Discounts PRO and I have two problems.

    1. I have a rule set up so that 3 or more items in the same category get added to the cart, it applies a 20% discount. However, when you add these items to the cart, the cart logo in the upper right hand does not change. It says 3/60 when it should say 3/48. However, if I click on the cart icon in the top right, it then shows 3/48 in the cart page. Why is this? This can be very confusing to customers who are told about the discount.

    2. The checkout page does not reflect the discount line item anywhere. Again, the customers know they are getting a discount obviously, but this could greatly hurt future customers if they don’t see that the $48 is a discounted price for buying in bulk, and the retail is $60 without it.

    I am using AccessPress Store theme, and have also tried Shopper. They both are doing this.

    I should point out in the first problem, the cart contents updates on refresh – but this doesn’t help solve the ‘confusion’ situation. My customers know they get a discount if they order in bulk, why is the cart contents not reflecting this? < Customer POV.

    Same Problem .. any solution?

    Plugin Author Hermann LAHAMI

    (@mano88)

    Can you run a quick conflict test by disabling all plugins except woocommerce and woocommerce all discounts and also swtiching the theme to one of the defaults to see if that solves the issue? If it does, that means the issue comes from the previous theme or one of the previously active plugins.

    Let me try … thanks

    This is my case:
    The plugin works well, the discount appears but directly, that is, if the product costs 10 and the discount is 5%, the product appears in the cart with the new price of 9.5, the 0.50 discount does not appear, that is not so serious.
    Then at the time of paying the order, the discount disappears and the product appears with its original price

    Plugin Author Hermann LAHAMI

    (@mano88)

    Yeah something is not right. DId you do the conflict test?

    Working on it

    I give up …
    I thought I had found the solution for my campaigns, but it does not work for me

    Plugin Author Hermann LAHAMI

    (@mano88)

    Can you replicate your site on a test environnement and provide us access so we can debug?

    I never replicated a website before … my knowledge is limited and I do not think I have success in doing it.

    Anyway , thank you for your help

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Discount not showing in cart and checkout’ is closed to new replies.