Discount only showing on first page of shop

  • Resolved igorfervel

    (@igorfervel)


    2 years ago

    Hi, I have a strange problem with mobile version on site, discount is only showing on first page of the shop in mobile and not on the others and is some categories, not all, on computer everything works great.Any suggestions?

    The page I need help with: [log in to see the link]

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  • Thread Starter igorfervel

    (@igorfervel)

    What I figured out is that discount dissapears when new order come.

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @igorfervel

    Thank you for using our plugin.

    We apologize for the inconvenience.

    Please attach a full-page screenshot of your created rule to let us check it out.

    Maybe there is a conflict on your site that causes this issue, to find the conflict you can follow the below instructions.
    – First please make sure that you applied one pricing rule to the product.
    – Deactivate all of the WooCommerce related plugins (especially pricing and discount plugins).
    – Activate only our plugin with WooCommerce.
    – Go to your created rule and click on the Save button to clear the cache.
    – Test it again and if this time it worked properly activate other WooCommerce related plugins one by one and test it again to find the plugin that causes this issue.

    Also, you can try the same rule on our demo website to make sure that it is working properly.

    I hope it helps.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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