Discrepancy in Visitor Count with Post Views Counter Plugin

  • Dear Post Views Counter Support Team,

    I’m experiencing a significant discrepancy between our website’s active user count and the visitor count recorded by the Post Views Counter plugin. Yesterday, we had 4,053 active users, but the plugin recorded only 2,641 views. Here’s a brief overview of our setup:

    • Counter Mode: REST API mode
    • Cache Setup: Redis object cache, WP Rocket, and Cloudflare APO
    • Post Type: Used only for the “posts” post type

    Could you advise on why this discrepancy might be occurring and if any adjustments are recommended for our setup?

    Thank you for your assistance.

    Best regards,
    Vimal Roy

    The page I need help with: [log in to see the link]

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