• Resolved sdarnowsky

    (@sdarnowsky)


    When individuals donate, we allow them to add a comment to specify how their donation should be used. However, those comments don’t show up on the Donations dashboard, which means we have to edit each donation individually to see the person’s comment. Is there an easier way to display comments?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @sdarnowsky.

    ?Glad you reached out. I can clarify here.

    The comments received when a donation is made are stored under donations > donations > click to view a specific donation. That’s where they should be. However, what would you like to do? Would you like to display it somewhere else? Can you clarify?

    Looking forward to helping you get to the bottom of this!

    Thread Starter sdarnowsky

    (@sdarnowsky)

    I’d like to be able to see the donor comments on the Donations page without having to click to view a specific donation. Perhaps an enhancement could be an option to customize the columns that appear on the Donations page. Mainly I want to see the Amount, Donor Name, and Donor Comment.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @sdarnowsky.

    To be honest, I think it would be amazing. It would create lots of possibilities to view the donation data right away.

    I’ve created feedback for it here https://feedback.givewp.com/feature-requests/p/ability-to-add-custom-columns-to-the-donations-page.

    We are actively tracking user feedback to further understand the needs you all have. You can use the link to check in for updates or to provide additional details of your own. I would definitely encourage you to leave a comment on that post about the impact this would have on your organization. Information like that is always helpful for our teams to see. I’ve also linked your ticket internally, so, if this feature request is developed, we can reach back out to update you.

    Give the post above a look, and let me know if there are any additional details you would like for me to add. I’d like to make sure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like for them to have.

    Thanks for using GiveWP! Have a great day.

    Thread Starter sdarnowsky

    (@sdarnowsky)

    I didn’t see a new feedback section at the link you provided (https://feedback.givewp.com/feature-requests/p/ability-to-add-custom-columns-to-the-donations-page), but I believe this post contains all the info that you might need to address our concerns. Thanks for considering this enhancement!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Display comments’ is closed to new replies.