• Resolved swissdrago

    (@swissdrago)


    Hi Thomas, thanks a lot for sharing this great plugin with us!

    Please can you help me with this? I need to display the description only for a specific shipping zone (e.g. country USA).

    The reason is, that I offer different methods for the shipping zone USA, and I want to tell the customer how long the shipping takes.

    I entered descriptions only for these methods for USA, but now this descrpition also appears for other flat rate methods used for other shipping zones (e.g. Switzerland).

    Would you mind to help me with this? Thanks a lot for your time and effort

    Edit: I found out that if I enter a description also for another shipping zone (e.g. Switzerland), this description appears correctly for Switzerland, while the description for USA also appears correctly.
    This means, the issue appears only when the description for the methods in other (non-USA) shipping zones are left empty – then the description for USA are displayed. Maybe just a bug?

    Edit 2: for demonstration purposes, I left the description for Switzerland empty (so you will see the text from USA there), but for some other countries (e.g. Germany, France etc.) I added now temporarly a simple “.” (dot) into the description in order not to confuse the customers with the text for USA ??

    • This topic was modified 2 years, 6 months ago by swissdrago.
    • This topic was modified 2 years, 6 months ago by swissdrago.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author thomascharbit

    (@thomascharbit)

    Hi there!

    If i understand correctly:
    – I set a description for a flat rate shipping method in one zone
    – the same description should wrongly be visible for other flat rate methods on other zones

    I am sorry, I tried to reproduce the issue you are facing but to no avail..

    If you have a staging environment can you try with WPML disabled?

    Thanks!

    Thread Starter swissdrago

    (@swissdrago)

    Hi Thomas, yes that’s exactly what happens on https://lonesome-dragon.com/shop/

    For USA there are two shipping methods with description. But they do also appear for Switzerland, althought there’s no description.

    For some other countries (e.g. Germany, France etc.) I added now temporarly a simple “.” (dot) into the description in order not to confuse the customers with the text for USA.

    Unfortunately I don’t have a staging environment ?? But interestingly on the sister-site https://www.liebesschaukel.ch (where no WPML is used) this issues does not occur.

    Can you help anyways?

    Thanks

    Plugin Author thomascharbit

    (@thomascharbit)

    Thanks for your feedback, this is really useful.

    I think it might be related to WPML string translations, i will investigate and give you an update very shortly.

    Plugin Author thomascharbit

    (@thomascharbit)

    Hi,

    I released version 1.2.5 which should fix the translation issue with WPML.
    Can you give it a try?

    Thread Starter swissdrago

    (@swissdrago)

    Hi Thomas, thanks for the update. Yes, indeed, this behavior is gone now, fantastic!

    You’re the best, thanks a lot, keep on the great work and have a nice evening

    Wolfgang

    Plugin Author thomascharbit

    (@thomascharbit)

    Glad to hear it!

    Thank you so much for your very nice review it means a lot to me.

Viewing 6 replies - 1 through 6 (of 6 total)
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