• Resolved khrisme

    (@khrisme)


    Hi there,

    I am using Elementor Pro and would like to add a header that is displayed on all single document pages.
    Can you tell me what display conditions I should add?

    I am able to add a display condition to display the header on all docs archive pages (Display condition is set to: Include > Docs Archive > All Docs Archive), but I can’t seem to find out what display condition to add to display the header on single docs pages.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Yui

    (@fierevere)

    永子

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    [support link] https://elementor.com/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter khrisme

    (@khrisme)

    Dear moderators,

    I am asking for the kind assistance of the BetterDocs developers, as they know best how the BetterDocs plugin structure is built and they might be able to suggest something.

    The BetterDocs plugin is really well structured as it allows us to add conditions for the archive pages, but I am not sure how the single docs pages are structured programmatically and that is why I think this question is better related to the BetterDoc plugin rather than the Elementor Pro plugin.

    So I am asking for the kind assistance of the BetterDocs plugin developers rather than the Elementor Pro plugin developers.

    Thank you!

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi khrisme,
    Hope you are doing well.

    We are really sorry to hear about the issue. Since you are facing the issue with the PRO plugin, so as per ORG policy we are unable to provide support or discuss this here. Please follow WordPress Forum Guidelines regarding premium users.??

    To help you better, please contact us here for BetterDocs support at our Help Desk. Also, please follow WordPress Forum Guidelines regarding premium users.??

    One of our team members will be with you shortly. We look forward to helping you out with this one, no worries.?

    Thank you.
    Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)
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