• Resolved NightL

    (@nightl)


    I had an image with an email address in the metadata (via Photoshop) – the media library pulled the metadata into the caption field.

    html
    <p><a href="https://www.waynejonesaudio.com/products-specs/wjbp-stereo-bass-pre-amp/"><img src="https://www.waynejonesaudio.com/wp-content/uploads/WJBP-bass-guitar-preamp-245x223.jpg" alt="Wayne Jones Audio - WJBP Stereo Valve Bass Pre-Amp" width="245" height="223" class="fade imgBorder alignnone size-full wp-image-3506" title="CLICK for Details & Specs" /></a></p>

    displayed as
    https://www.dropbox.com/s/tbjy210qkv1f921/image-with-email-in-caption.png?dl=0

    As you can see by the html code there was no displaying of the Caption in the HTML.

    Removing wp-image-3506 from class resolved it – but shouldn’t have to do that

    I deleted the caption in the media Library – and updated the image – no change

    I turned off image accelerator in JetPack – did not fix issue
    Turned off JetPack completely – fixed issue

    Tried “automatically the best method (excluding javascript)” – did not fix issue

    Tried “simple HTML character encoding.” – did not fix issue

    This has happened throughout the website with other images containing email address in metadata.

    • This topic was modified 5 years ago by NightL.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter NightL

    (@nightl)

    Resolved by checking “Check this button if you want to load all frontend scripts within the footer.”

    Plugin Author Ironikus

    (@ironikus)

    HEy @nightl – thank you for your message and I’m glad you could solve it!
    I will also test further on this issue and extend our current documentation with it.
    In case you have any further questions, please let me know.

    Thread Starter NightL

    (@nightl)

    Actually it did not fix the issue at all
    I forgot to switch back to “Full-page scan” from “Don’t do anything.”

    I am assuming this may be the same issue reported
    https://www.ads-software.com/support/topic/conflict-with-jetpack-carousel-2/

    Plugin Author Ironikus

    (@ironikus)

    Hey @nightl – thanks for your message.
    You can try if it is the same issue by downloading the beta version I prepared int he other support thread. Here’s the URL as well: https://www.dropbox.com/s/qlf152ke0k2zrvg/wp-mailto-links_beta.zip?dl=1

    Still, I would love to check a bit more in detail on that.
    Feel free to message us through our website to receive more detailed support.
    Thank you already a lot.

    Thread Starter NightL

    (@nightl)

    message sent via website

    Plugin Author Ironikus

    (@ironikus)

    Hey @nightl – I just wanted to add here as well, that I pushed the fix to the newest version. If you have any other questions, feel free to reach out again.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Display error of image if email is in meta data in media library’ is closed to new replies.