Display “Free shipping” on cart page

Hi! You should be able to display “Free Shipping” on the cart page as long as you have the “Enable the shipping calculator on the cart page” option checked in your shipping settings (WooCommerce > Settings > Shipping > Shipping Options). You would also need a shipping method with the name “Free Shipping.” It should look something like this: https://nimb.ws/9xghSu

Hi,

Thanks for your response. When the “Enable the shipping calculator on the cart page” option is checked, it shows “Enter your address to view shipping options.”

Since I offer free shipping regardless of address, I would like potential customers to see the free shipping label on the cart page without having to fill their address.

Hi @myledtherapy. If free shipping is the only option, it should show that regardless of whether the user has an address entered or not. This is a screenshot from my local test site as a guest user with no address entered: https://d.pr/i/nFQZRq.

Can you post screenshots of:

1. Your shipping zones (WooCommerce > Settings > Shipping)
2. The settings for the specific zone that isn’t working. I want to see the shipping methods that are available for that zone.
3. The settings for the free shipping method within that shipping zone
4. Your shipping options (WooCommerce > Settings > Shipping > Shipping options)

I recommend https://snipboard.io for easily sharing screenshots if you don’t already have a service handy. Please post the URLs to the screenshots.

Thanks!

Hi,

Here are the screenshots:

shipping zones
settings for specific zone
settings for free shipping method
shipping options

Thanks.

Thanks for the screenshots! I think I figured out the problem: In your shipping options, you have “Hide shipping costs until an address is entered” checked, and “Enable the shipping calculator on the cart page” unchecked. You’ll want to swap those. “Hide shipping costs until an address is entered” should be unchecked, and “Enable the shipping calculator on the cart page” should be checked.

Hi,

I have swapped and it gives me the shipping calculator.

Cart page

Hmm, that is definitely strange. Do you have any sort of caching on your site? If so, I’d try emptying/resetting this cache and then trying again.

If that doesn’t do it, the problem might be due to a code conflict. I believe the next step in that case would be conflict testing, which means testing to see if the issue is being caused by a code conflict between plugins or your theme. The best way to determine this is to:
?
1. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
2. Temporarily switch your theme to Storefront (https://www.woocommerce.com/storefront/).
3. Disable all plugins except for WooCommerce.
4. Repeat the action that is causing the problem.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

We recommend doing this on a staging site, if possible. WP Staging (https://www.ads-software.com/plugins/wp-staging/) is an easy way to create one if you don’t have one handy. You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!