Hey, I don’t use Elementor so I can’t help you much with this issue.
If you have purchased the plugin I suggest you contact the plugin authors and ask them for help.
This plugin uses standard ACF field API so if Elementor supports 3rd party ACF fields it should work.
Sometimes other plugin vendors like Beaver Builder only support built-in ACF fields.
That means there is nothing I can do in my end to support these plugins since the plugin itself is missing the required functionality to support 3rd party ACF fields.
This review might help you with some workarounds:
I really like this plugin a lot. I was initially disappointed because it wasn’t straightforward to use with Elementor, but I figured out two workarounds that allows the plugin to work flawlessly with Elementor’s dynamic features.
1) Use the ACF Cropped Image Field in any Elementor Post or CPT Widget Name your Image Aspect Ratio Crop field
_thumbnail_id in order to replace the default WordPress featured image / thumbnail with your perfectly cropped acf field.
2) Use the ACF Cropped Image Field Dynamically in all other applications Create an extra CPT that uses standard ACF image fields with the exact same field name as the Aspect Ratio Crop field on the actual post type. When building your page or templates, select the image field on the other post type to call the field.
God, this makes me so happy. I really love this aspect ratio cropping feature.
