• Resolved gracey

    (@gracey)


    Hello again,

    I am encountering problems in which the December calendar will not load when I click “December >>” link on the events page. My calendar is set as the Month display default.

    Oddly, the December event shows up in the widget, however on the /events page, I cannot load the December calendar. Only shows the loading.gif on iPad and goes back to top of page on iMac.

    Hope you can advise, thank you!

    https://www.ads-software.com/plugins/the-events-calendar/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi gracey,

    Thanks for your post. I’m sorry you’re having trouble. Have you tried deactivating other plugins to look for a conflict, or switching to a default theme like Twenty Twelve? If you need help, please read this guide to testing for conflicts.

    If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.

    We also have some resources that might be helpful for you in troubleshooting a conflict:

    ? Themer’s Guide – provides an overview of how to customize the plugin’s frontend appearance.
    ? Tutorials – useful tips and tricks for changing how the plugin looks and behaves.
    ? Technical Docs – provides an overview of the classes and functions in each plugin

    Good luck, and thanks for using The Events Calendar!

    ~Leah

    claremcsharry

    (@claremcsharry)

    Hi there,
    I am having the same issue. I have events for December. When I click on the December link, nothing happens. If I right click on the link then open in new tab or open in new window works. It’s like it doesn’t recognise it as a link.
    It only happens on Safari. Everything works perfectly on the other browsers.
    Did you investigate it further? Is it still happening for you?
    Clare.

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi claremcsharry,

    I’m sorry you ran into this issue. Can you please try testing for a plugin or theme conflict as I instructed above? If you can’t find a conflict, please start a new thread so we can try to troubleshoot further.

    Best,
    Leah

    Hi Leah,
    Thanks for replying.
    The site is now live so I couldn’t switch off the plug-ins on the live site. I have a local version on my computer so I was able to test it there.
    One by one I disabled the plug-ins and each time I refreshed it on Safari but the problem remains. I am getting over this problem by setting the default of the calendar to the list view but I would love to use the calendar view as it looks better.
    I will create a new thread.
    Thank you,
    Clare.

    Brook

    (@brook-tribe)

    Thank you Clare. I will be keeping an eye out for anyone else with similar symptoms. At the moment I can not reproduce that locally, nor have I seen anyone else with a similar problem.

    What permalinks settings are you using? Are they the default ones perchance? If so, you might try changing them to a different one on your test site to see if that fixes it.

    – Brook

    Hi Brook,
    Thanks for getting back. I use the customised permalinks. It’s one of the first things I do – change to meaningful links that reflect the page content. I use a HP laptop with Windows 8.1. For my personal use, I use Firefox or Chrome. I installed Explorer and Safari to test the website. This is a bit far out but do you think the problem could be that Safari for windows doesn’t work like Safari for a mac?
    I don’t know anyone who would normally use Safari for Windows. Generally Safari is used by Mac people and Windows people will use Firefox, Chrome or Explorer.

    Clare.

    Brook

    (@brook-tribe)

    Safari for Windows is actually abandoned. It is four years behind the Mac version. That probably is the issue. In order to test your site in true Safari you would either need a Mac or a service like Browserstack.

    Cheers!

    – Brook

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Displaying next month does not work in Safari’ is closed to new replies.