Dissapeared from my theme

  • Resolved hashnse

    (@hashnse)


    7 years, 5 months ago

    Hi there

    I’m using a theme that has your plugin integrated with their options panel and some other parts of the site, but recently it stopped showing the data. No errors, nothing. But if i add a widget of your plugin, it works.

    I know there has been several updates this days. I would try a rollback, but i cant find which version of the plugin was online a week ago or so… could you help?

    I have opened a conversation with the people of the theme (presso) but… is there anything that you changed that could make this happen? is to inform them

    Thanks a lot

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hey there!

    I’m using a theme that has your plugin integrated with their options panel and some other parts of the site, but recently it stopped showing the data.

    … is there anything that you changed that could make this happen?

    There’s currently a compatibility issue with WordPress Multisite. I released a test version that should fix that problem here.

    If you are using WordPress Multisite then please try the above fix. Otherwise you’ll want to get in touch with the developers of the Presso theme and ask them about it since I have no idea what kind of customizations they did to the plugin.

    If there’s something I could help with, please let them know so they can get in touch with me.

    Thread Starter hashnse

    (@hashnse)

    hi, thanks for the reply. as far as i know, i’m not using WP Multisite, just a conventional instalation, one site only, and not any multisite option or similar at the dashboard

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey there,

    Any updates from the developers of the Presso theme? Were they able to find out what the problem is?

    Thread Starter hashnse

    (@hashnse)

    they told me they will fix in a new update… an update just came out, but i’m going to update this week…

    Plugin Author Hector Cabrera

    (@hcabrera)

    Alright. Thanks for the update, @hashnse. Please keep me posted.

    Thread Starter hashnse

    (@hashnse)

    new update of the theme fixed the problem. thanks a lot!

    Plugin Author Hector Cabrera

    (@hcabrera)

    That’s great news! Thanks for letting me know ?? I’m marking this as resolved then.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Dissapeared from my theme’ is closed to new replies.