• Resolved hassenkam

    (@hassenkam)


    Hummingbird plugin makes the divi builder not work on backend.

    It loads but I can’t open and edit anything

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @hassenkam

    I hope you are doing good today.

    I could not replicate this issue in my lab with the current version of Humminbird and Divi.

    1. Could you let us know which Divi version you use?

    2. Do you see any kind of errors in the browser console?

    3. Can you add this code to your wp-config.php file:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    also delete (if exist)
    define('WP_DEBUG', false);

    The line should be placed above the “/* That’s all, stop editing! Happy blogging. */”

    This will generate in the /wp-content/ folder a debug.log file. Thanks to this file we will understand what is causing the error.
    Please upload the debug.log into google drive or dropbox and share a link in your next reply, so that we could take a closer look at this issue.

    Kind Regards,
    Kris

    I also experienced this today. Divi Builder stopped working, and by process of elimination, I determined it was Hummingbird that was conflicting.

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @melbatoast4 ,

    Sorry for the delay.

    Forum rules state that even if you have a similar problem you should open new ticket https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    kind regards,
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
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